Terms & Conditions

The website, Gillian Million and you

This website is operated by Gillian Million and references to Gillian Million”, “we”, “us” and “our” shall be deemed to be references to Gillian Million trading as Gillian Million Ltd. References to “you” and “your” shall be deemed to be references to person placing an order via this website.

Before placing an order, if you have any queries please contact us by phone on 020 8977 0588 or email at info@GillianMillion.com. These terms & conditions are updated from time to time without notice to our customers.



To order an item show on this website, click the ‘Add to basket’ button at the bottom of the product page. When you have completed your shopping click ‘Check Out Now’. Alternatively, you can make an appointment by telephoning 020 8977 0588 for a bespoke service.


Different colours, sizes

An option for gold effect or silver coloured wiring or clasps or earrings is given for each item.

On necklaces or bracelets, a finished bracelet or necklace size measurement is required to ensure correct sizing. Just fill out the Special Instructions Comments section or call us on 020 8977 0588 to discuss and confirm your requirements. Alternatively, you can make an appointment by telephoning 020 8977 0588 for a bespoke service.  The necklaces made to order, may vary in detail, for example the Gatsby necklace is made up of various vintage jewels and pearls and no pendant will be exactly the same as they are subject to materials available at the time.


There is no return on earrings purchased from Gillian Million due to hygienic reasons.


How Can I Pay?

When you have completed your shopping, just click the Check out Now” button and you can choose to pay by credit or debit card, pay.

Payments via our shopping cart are processed by SecureTrading at the time of ordering. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. Gillian Million reserves the right to decline an order placed if the card issuer does not authorise payment, we will not process the order.


International Orders

Prices are displayed in Pounds Sterling and other currencies will be converted into pounds sterling by your credit or debit card provider at the then current rate of exchange at the date of submission of your order. Please note that your credit or debit card provider may charge you a premium or commission for this conversion.  Express delivery is for UK orders only.  Please call to get a quotation and timescale on express deliveries to an international destination.



Jewellery which is made to order and will be dispatched by us within 4 to 8 weeks of receipt of order. If, however your timings are more urgent, we do offer an express delivery service at a surcharge of 20% of total order value which will ensure delivery within 3 weeks. Please call us on 020 8977 0588 to discuss and we will use every effort to accommodate your timeframes. Express delivery is for UK orders only.  Please call to get a quotation and timescale on express deliveries to an international destination.


For non urgent orders we will contact you in the event of an unexpected delay with the dispatch of your goods. However, we will do all we can to ensure that your jewellery arrives well in advance of your wedding or special occasion, provided you have submitted your order in time or agreed to an express delivery service.



For On Line Orders:- It is of supreme importance to us that you are completely delighted with your order from Gillian Million. If however, you are in any way dissatisfied, please return the goods to us in their original packaging and condition by way of special delivery within seven working days of receipt of your goods and before your wedding day and we will refund the cost of the order minus express delivery surcharge (if this service was required( and postage. Alternatively, we can offer an exchange on other items of the same value. After seven days, we can only offer you an exchange to the value of the purchased goods for a period of 30 days after receipt of goods.

** We do not return personalised items or items where we have tailored specific requirements over the phone or in an appointment **

For All Other Orders:- We are unable to offer refunds for orders outside of on line orders.   The reason for this is we spend time with our clients in appointments, at shows or over the phone to establish their exact requirements to create a bespoke piece of jewellery which meets with their individual needs and source materials accordingly. However, if you are in anyway unsatisfied then we will do our best to accommodate any changes to the bespoke piece of jewellery in order to meet the needs of our clients.  The prices from the website may alter slightly with bespoke appointments due to the time we take with our clients and we reserve the right to adjust within 15% dependent on the time we take and the bespoke nature of the order.  For any item purchased as a result of an appointment or consulation at the shop, at a show or over the phone that needs to be returned, we offer a credit note for the amount of the item returned at the point of purchase.

Your legal rights are not affected.

We reserve the right to refuse orders.


Customs, Excises and Taxes

Please note that you are responsible for your country’s customs declarations, duties, excises and taxes. If your country applies these taxes and/or excises, it is your responsibility to be aware of them in advance. Customs clearance can take from a few hours to a few days – please take this into account when placing an order.


What is your privacy policy?

When an order is placed, we ask for the following information:

Email Address
Billing Address
Delivery address
Telephone Number

This personal data is only used to help process your order, and notify you of any important changes. We will not forward any of your personal information to other companies for marketing purposes, and we will never share your email address with anyone.



All website design, text, graphics, product designs, photographic reproductions, the selection and arrangement thereof (excluding editorial media or press photos), and all software compilations, underlying source code, software (including applets) and all other material on this web site are the copyright trademark or registered trademark of GillianMillion.com and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction or incorporation into any other work of part or all of the material available on this website in any form is prohibited and will be subject to legal action.


Conditions of website use

Governing Law and Contract Formation
No contract will subsist between you and Gillianmillion.com for the sale by it to you of any product unless and until GillianMillion.com accepts your order by email confirming that it has received your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time MillionDesign.com sends the email to you (whether or not you receive that email). For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and GillianMillion.com irrevocably submit to the non-exclusive jurisdiction of the English Courts.

This website and our Terms & Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are of course more than happy to consider requests for products and enquiries from outside the United Kingdom, we can give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.



To the maximum amount permitted at law (and save as provided below), GillianMillion.com is providing this website and its contents on an as is basis and makes no representations or warranties of any kind with respect to this website or its contents including warranties of merchantability and fitness for a particular purpose of any third party products offered for sale. In addition, GillianMillion.com does not represent or warrant that the information accessible via this website is accurate, complete or current. Price and availability information is subject to change without notice.

Except as specifically stated on this website, to the fullest extent permitted at law, neither GillianMillion.com nor Gillian Million Accessories nor any of its/their affiliates, employees or other representatives will be liable to you for any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract or in negligence (whether on the part of the Gillian Million or any of its members, agents, directors, employees or otherwise) for any loss or damage costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of products or their use or resale by you. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, GillianMillion.com does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of GillianMillion.com, its affiliates, employees or other representatives, or for any fraudulent misrepresentation.

This entire liability of the Gillian Million under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.


Our Company Details & Address:

Gillian Million  34 High Street, Teddington, Middlesex TW11 8EW
Non-UK residents: +44 208 977 0588
UK residents only: 020 8977 0588

By placing an order with GillianMillion.com, you are deemed to have read, understood and agreed to these terms and conditions.